Privacy Policy
Last Updated: March 23, 2025
At California Express, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, https://californiaexpress.org, or use our logistics services in Los Angeles, California.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when contacting us or requesting a quote.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies and analytics tools.
- Service-Related Data: Shipping addresses, package details, and payment information when you use our delivery or warehousing services.
How We Use Your Information
Your data helps us provide and improve our services:
- To process and fulfill your shipping and storage requests.
- To communicate with you about your inquiries, quotes, or service updates.
- To enhance our website and tailor content to your preferences.
- To comply with legal obligations and protect against fraud.
Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Service Providers: Third-party partners who assist with payment processing, delivery, or website analytics, all bound by confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights and safety.
Cookies and Tracking
Our website uses cookies to improve your experience. These small files track site usage and preferences. You can disable cookies in your browser settings, though this may affect functionality.
Data Security
We implement robust security measures, including encryption and secure servers, to protect your data. However, no online system is 100% secure, and we strive to minimize risks.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Ask for corrections or deletion of your information.
- Opt out of marketing communications at any time.
To exercise these rights, contact us at [email protected].
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include:
- Right to Know: You may request a disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
- Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You may opt out of the sale of your personal information (note: we do not sell your data).
- Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To submit a CCPA request, email us at [email protected] or call +1 (310) 555-9876. We will verify your identity and respond within 45 days, as required by law.
Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last Updated" date.
Contact Us
If you have questions about this policy or our data practices, reach out to us:
California Express
789 Ocean Drive, Los Angeles, CA 90005
+1 (310) 555-9876
[email protected]